Book Drug Rehab With Ten Broeck Healthcare (2023)

My wife was recently a patient in your facility, and although the treatment was very good and on target for what she was there for, the sanitation, from her account, was non existent. Rooms weren't swept or mopped, and one of the psychiatrist does not speak English well enough to communicate with the patients. At least clean the patient rooms and make sure that the doctor is able to communicate with a patient to help with their issue.flag

I have mixed feelings about this place. Half the Nurses are nice, but some nurses should not be there. I was a patient there back in April 2019 and I was never told my actual diagnosis at the exit meeting. They don’t separate the more mentally ill patients from the more alert. They kept me over 14 days without telling me why more than recommend by state law. I was doing better, but they never scheduled a follow up to see if I needed out patient programs.flag

I'll go again if I need help. The therapists there were very good.flag

I really appreciated the help I received at tenbroeck. they saved my lifeflag

Very poor hospital program. People that go into that sort of place is in desperate dire need of help. Last resort. Several of the young female nurses were a complete joke. Rude and snickered behind patients backs. Never seen such poor professionalism. I have the names of these nurses wrote down and when I get home I plan to come back on and write them down. People really need to be "fit" for that work environment. People that are patients need loving, patient, non judgemental help. The employees really need to be looked a thin that unit!!!!! Not all, but many.flag

Sorry excuse for an IOP. If you spend the money to go thru their rehab, then they will help you thru IOP. Otherwise they will target those that do not attend their rehab and change their story when you talk to them. Find SOMEWHERE ELSE TO ATTEND that will actually help!!!flag

I DO NOT recommend this facility to anyone, the staff is very unprofessional and insensitive. Starting with the Director of the facility, Kelly Tripp, she would not return calls to the parents of a loved one in their care, not even a simple courteous professional call back. Go anywhere else but Ten Broeck, they just want to bill your insurance for their poor services and don't care about services to their patients. Very unprofessional.flag

One thing I left out in the reviews is at this hospital not only the staff and doctors are morons they are extremely rude and cruel to the patients I wouldn't recommend tenbroek for any kind of mental treatment they were extremely rude and cruel to me there when I was a patient and I have never been to a place like this and hope and pray to never have to return back to this hospital there no help to meflag

my nephew was at Ten Broeck and they helped him very much. He is still sober and doing very well. He was very fearful about going into a place they were patient with him and explained everything. All the staff were helpful.flag

I agree this hospital was very scary and frightful for me I told one of the doctors and staff that I was attempting sucide the doctor or nobody came to speak with me they put me on line of sight and in a patted room all my rights and freedom was taking away there I was very scared had several restless nights I was so upset all I could do is lay in the bed and cry and I had several panic attack's cause of them getting me so upset that place is a tortiore of hell and the staff and nurses there are no help they will just leave you there upset and crying they want come into the room to talk to you they want listen to your emotions or your feelings of what you got to tell them and there's really not good doctors there but I pray that I don't or nobody gets sent to this hospital ever if you really want to get help and find a true safe secured facility find any other facilities besides tenbroek thank God I got out and may God have mercy for those who enter the doors to this hospitalflag

This place is a rats nest. DONT put your loved here. This safe place was so scary and I did everything in my power to get out and go home,then to Blount Memorial EHR center. I would love to be able to give them a #0 but that was not available. I’m very traumatized by this place. I was there against my will and my families will. I was on 6 different antidepressants and was wanting to stop taking them to try and get my old self back again. I hope no one is ever sent to this place ever. No one would let me make a call and all my rights were taken away and destroyed me. I was so upset that all I could do was cry. I had to stay overnight and that was beyond terrifying. I did not sleep at all. The beds are a mattress on a wooden block, very uncomfortable and really no give in the rocked hard mattress. All I can say is that this is a hell hole. Thankfully I was able to leave the next day, I really don’t know how I would be able to take anymore of having to be there. Thank God I got out.flag

If you want true treatment find another faciility. This place just gets you in long enough to Bill insured then discharge you. They treated me for 3 days for benzodiazepines detox. It's almost 3 months later and still having issues. Ten Broeck only made my recovery more difficultflag

I know the staff there are definitely morons there rude disrespectful and dishonest of any manner they lied to my parents multiple times and the day area up there was a disaster I wonder why cause they halfcleaned the day area and they only clean it up at midnight and also I stood there and watched the constodians all they do is in morning and afternoons is take out the garbage they don't wipe our tables off sweep and mop the floors they leave us in this prodicument and there was food on the floor in the day area us and a few other people had to clean it up cause there staff are to lazy to get up and call for there janitors to clean the mess up and there really not proffessional at breaking fighs up cause two men on that unit a fight almost broke out and they had to call security administration numberlis times cause of it but yeah I see this hospitals had multiple compliants against them but other than that they don't care they probily just overlook the reviews like it's nothingflag

I'm giving this hospital one star cause I was a patient up there at that hospital in the mental behavior unit and there was a girl laying down in one of the chairs near the elevators she needed medical attention but they refuse to give it to her plus when the nurses give you the wrong kind of medication to the patients and they can't have that kind I wouldn't recommend ten broeck for pyschologicial treatment I think the mental behavior unit needs to be shut down for other different grounds for behavior treatment I hate this hospital probily one of the worse hospitals to go to for medical treatmentflag

Ten Broeck staff lied to us numerous times. They told me my daughter would not be committed until after seeing a doctor first but they coerced her into signing paperwork admitting herself before seeing anyone. They told her if she refused the process would be longer. They lied to my husband and me and told us that she signed paperwork at the previous hospital. They never explained to her what signing herself in voluntarily actually meant. They don’t know the difference between cutting and attempted suicide. There were no stitches! They are morons. They are rude. They never told my daughter she could leave at any time before signing the paperwork. They were intimidating and dishonest and awful.flag

I've been inpatient @ Ten Broeck most recent was 3rd time. The 3rd time I was very displeased with the uncleanliness of the bathrooms, and overall appearance of the unit. Most distressing was the poor structure of various patients being placed all together in one group area, where there were some patient's who were completely out of contact with reality, often with access to grab onto other patients, which increased anxiety. I feel there was far too much stimulation ongoing in group room at once, i.e. Television and a CD/Radio both playing at the same time, thus increasing the sensitivity of patient's who needed to be in a calm, soothing environment. There was a physical fight between two male patients, that caused blood on the floor, and it took numerous requests to staff to clean the blood up. The staff allowed the patients to be very messy not holding them accountable to clean up after themselves, such as cups, papers, etc. Everywhere. Needs huge improvementflag